The addition of Fuctional Literacy instruction for all of our students, provides necessary computer literacy, financial literacy, and workforce readiness skills.

As students progress through their academic studies, many identify a need to prepare a resume or to use the internet to apply for a job online. Additionally, many students have requested assistance with financial matters like opening bank accounts, getting out of debt, and understanding credit.

To meet this growing demand, Literacy Services of Wisconsin (LSW) integrated Functional Literacy instruction to all of our programs. The sub-program has three main components—computer literacy, financial literacy, and workforce readiness—and provides students with the skills needed to use technology efficiently, make smart financial decisions, and prepare themselves for employment via classes in resume writing, interviewing, and workforce behaviors.

The program brings together experts from other companies and organizations in the Milwaukee area—including literacy and workforce development agencies, financial institutions, and others—to advance the technical and functional skills of our students.


Only active LSW students are permitted to enroll in Functional Literacy.
The program was developed in partnership with many organizations, including: Northwestern Mutual, Manpower, Johnson Controls, Make a Difference-Wisconsin, the Milwaukee Public Library, Wells Fargo, Service Club of Milwaukee, the Greater Milwaukee Foundation, and the Helen Bader Foundation.


Computer literacy includes three skill levels that range from computer basics (internet, software), to using email and job search engines, and Microsoft Word.


Financial literacy will encompass a series of workshops facilitated by a finance expert, followed-up with one-on-one support from LSW tutors. Subjects include debt alleviation, working with credit, checking and savings accounts, and predatory lending.


Workforce readiness workshops will focus on resume and cover letter writing, interviewing skills, telephone etiquette, and appropriate workforce behaviors.

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